FAQ about IPL, laser hair removal

Care Prior to Treatment

• Please prepare the area from which hair is to be removed. If the skin is in poor condition or you have an injury in the area, the hair removal will be performed once the skin has recovered.
• Please refrain from using hair removal devices, eyebrow tweezers, hair removal gel, wax or any other kind of treatment that removes the roots of the hair. If the hair has been removed from the root, you will only be able to receive the hair removal treatment once your hair has started to grow back.
• Use sunscreen in the daytime and avoid being out in the sun for extended periods.
• Avoid getting sunburnt for at least a month prior to the treatment.
• Do not use tanning lotion.
• Avoid any activities that will increase your body temperature, including bathing in hot springs or entering a steam sauna.

Care During the Week After Treatment

• Use moisturizing lotion on the area from which hair has been removed, maintaining the moistness of your skin.
• Do not use any perfume, antiperspirant, exfoliating cream, α-hydroxy acid, skin whitening product or product containing alcohol on the treated area.
• Red swelling, folliculitis, blisters and scabs may form after treatment. This can be alleviated by cooling the area. Please contact your consultant if the symptoms persist for an extended period of time.
• Your skin will be more sensitive than normal after the treatment, so avoid overstimulation.
• After receiving treatment, avoid getting sunburnt and use sunscreen if you are going to be exposed to the sun.
• Avoid taking hot showers - take lukewarm showers and only lightly wash the area that received the treatment.
• Avoid swimming or any strenuous exercise that causes you to sweat profusely.
• Skin can easily dry out after hair removal treatment, so use moisturizing cream or other products to maintain moistness from the day after the treatment.
• Avoid consumption of alcoholic drinks.

Notes & Cautions

• As hair volume and quality differs from person to person, the timing of treatments may also differ.
• If you have any of the following symptoms or diseases, elective hair removal treatment is not recommended.
  • Medical conditions (diabetes, heart conditions, etc.)
  • Medical history (history of alcoholism, epileptic seizures, etc.)
  • Allergies (atopic dermatitis, allergy to ultraviolet rays, etc.)
  • Scurvy (if any bleeding is occurring)

・Girls aged 12 or older but not yet 21 (and who have had at least two periods) receiving hair removal treatment for the first time must be accompanied by a parent or other responsible adult whose signature will also be required. Hair removal treatment is not recommended in any case for girls experiencing puberty but who are not yet 12 years old.
Please do not hesitate to come for a free consultation if you are worried about whether your skin is suitable for hair removal; be it related to extreme dryness, burns, tattoos or plastic surgery. The consultants will assess your condition and advise accordingly.
For more details, please contact a salon.
Ginza Calla does not engage in high-pressure salesmanship. We seek to respond with sincerity to all our customers’ needs. You can also receive counseling in our salons for free. We await your appointment.
We will also not push you into purchasing any unwanted products. Once you have finished your course of treatment, please feel free to introduce Ginza Calla to any of your friends who might have an interest in hair removal. We hope that your friends will also be able to experience the positive effects of hair removal. All our salon staff receive periodic training in techniques and customer service. Please feel free to discuss your concerns with any of our staff. We aim to provide the best service to our customers.
*Our salons only offer IPL hair removal exclusively for women.
*IPL hair removal cannot remove poorly pigmented hair.

Payment Methods

We accept payment in cash, NETS, credit cards and in installments. (Specified banks only)

*Please inquire for details of credit cards that can be used.